net2phone Canada TRUST Status - Sonar - Reports and Live Call Stats Inaccessible

Sonar - Reports and Live Call Stats Inaccessible

Incident Report for net2phone Canada TRUST

Resolved

This incident has been resolved.

Posted Jan 31, 2019 - 18:51 EST

Monitoring

We have confirmed that Sonar reports and call statistics are operating as normal at this time. We will continue to monitor the situation closely and will provide further updates as needed.

Posted Jan 31, 2019 - 18:16 EST

Identified

Versature Technicians have identified the issue affecting reports and call statistics in Sonar and are actively working towards a resolution.

Updates will be provided as they become available.

Posted Jan 31, 2019 - 17:50 EST

Investigating

Versature Technicians are investigating reports of live call statistics and reports being unavailable in Sonar.

Details to come as the issue is identified.

Posted Jan 31, 2019 - 17:14 EST

This incident affected: Sonar.