Versature TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Dashboard Operational

Two-way Fax Operational

Fax to Email Operational

Salesforce.com Integration Operational

API Functionality Operational

Conference Pod Operational

Versature Mobile App Operational

Insights Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 16, 2019

No incidents reported today.

Jul 15, 2019

Upstream Vendor Routine Maintenance - 07/15

Completed - The scheduled maintenance has been completed.
Jul 15, 23:59 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 EDT

Scheduled - Versature Technicians will be performing routine maintenance with an upstream vendor on Monday, July 15th to improve general performance and reliability.

There is no expected impact as a result of this maintenance. All Versature services, including inbound and outbound calls, will operate as normal.
Jul 9, 11:34 EDT

Jul 14, 2019

System Maintenance - 07/14: 0400 to 0600 EDT

Completed - The scheduled maintenance has been completed.
Jul 14, 04:51 EDT

Verifying - Verification is currently underway for the maintenance items.
Jul 14, 04:28 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 04:00 EDT

Scheduled - Versature Technicians will be performing system maintenance on Sunday, July 14th between 4:00 a.m. and 6:00 a.m. EDT. There will be intermittent service updates happening during this time which may result in brief call connectivity issues on Polycom and Panasonic phones, as well as Bria devices and the Versature mobile app.

If you experience an issue with call connectivity during this time, it is recommended to wait a few minutes before attempting the call again. If you experience any other issue, please reboot your device and/or perform a login/logout cycle of your Versature account.

Existing calls should not be impacted and all other Versature services will operate as normal.
Jul 3, 15:14 EDT

Jul 13, 2019

No incidents reported.

Jul 12, 2019

Upstream Vendor Routine Maintenance - 07/12

Completed - The scheduled maintenance has been completed.
Jul 12, 23:59 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 00:00 EDT

Scheduled - Versature Technicians will be performing routine maintenance with an upstream vendor on Friday, July 12th to improve general performance and reliability.

There is no expected impact as a result of this maintenance. All Versature services, including inbound and outbound calls, will operate as normal.
Jul 8, 14:36 EDT

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019

No incidents reported.