Versature TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Dashboard Operational

Two-way Fax Operational

Fax to Email Operational

Salesforce.com Integration Operational

API Functionality Operational

Conference Pod Operational

Versature Mobile App Operational

Insights Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 13, 2020

No incidents reported today.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

System Maintenance - 08/08: 2100 to 2300 EDT

Completed - The scheduled maintenance has been completed.
Aug 8, 22:00 EDT

Verifying - Verification is currently underway for the maintenance items.
Aug 8, 21:55 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 21:00 EDT

Scheduled - Versature Technicians will be performing system maintenance on Saturday, August 8th, 2020 at 9:00 p.m. EDT to improve overall performance. This maintenance may take up to 2 hours to complete.

There is no expected impact to Versature services, however the following services may be intermittently affected:

-Polycom phone directories, busy indicators, and Do Not Disturb, may not function as expected during the maintenance window but will be fully functional once maintenance is completed.

-Softphones, including Bria Stretto, and Panasonic devices may, in some cases, require a restart (logout, log back in) if they are used during the maintenance window.

We do not expect any other features or services to be impacted. Inbound and outbound calls should operate as normal during maintenance.
Jul 31, 10:58 EDT

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.