Versature TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Dashboard Operational

Two-way Fax Operational

Fax to Email Operational

Salesforce.com Integration Operational

API Functionality Operational

Conference Pod Operational

Versature Mobile App Operational

Insights Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Eastern PoP Maintenance - 01/16 2300 to 01/17 0100 EST

Completed - The scheduled maintenance has been completed.
Jan 16, 23:28 EST

Verifying - Verification is currently underway for the maintenance items.
Jan 16, 23:16 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 23:00 EST

Scheduled - Versature Technicians will be performing system maintenance on our Eastern PoP (point of presence) on Thursday, January 16th, 2020 at 11:00 p.m. EST to improve overall performance. This maintenance may take up to 2 hours to complete.

During this period, all inbound and outbound calls will automatically flow through our Western PoP and will operate as normal.

Certain features such as Polycom phone directories, busy indicators, and Do Not Disturb, may not function as expected during the maintenance window but will be fully functional once maintenance is completed. Softphones, including Bria Stretto, and Panasonic devices may, in some cases, require a restart (logout, log back in) if they are used during the maintenance window.

We do not expect any other features or services to be impacted.
Jan 7, 10:14 EST

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.