Scheduled - On Wednesday, May 27th, 2020 Versature will begin moving to a unified IP block. While all traffic will not be migrated at once, it is recommended that you make the following changes before May 27th to ensure quality of service.

If your firewall or router does not allow you to input fully qualified domain names, please visit the following Versature Academy link:

https://academy.versature.com/troubleshooting/optimization-guide-for-enterprise-networks

Adding our new IP block 204.235.80.0/20 before May 27th, 2020 will ensure your call quality is not affected when traffic is migrated.

If you do not use traffic shaping or don’t need to permit VoIP traffic through your firewalls, you are not affected. If you would like to learn about the benefits of traffic shaping, please contact our Customer Success Team at success@versature.com

For full details on this change, please visit the following Versature Blog link:

https://www.versature.com/conversation-blog/ip-changeover-april-2020/

If you require technical assistance, please contact our Support Team at 611, or 1-877-498-3772 (option #3).
May 13, 13:34 EDT