Status Page
All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Dashboard ? Operational
Two-way Fax Operational
Fax to Email Operational
Salesforce.com Integration Operational
API Functionality Operational
Conference Pod Operational
Versature Mobile App ? Operational
Insights Operational
Versature Academy Operational
MS Teams Integration Operational
SONAR Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 00:12 EST
Verifying - Verification is currently underway for the maintenance items.
Jan 15, 00:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled - Versature Technicians will be performing system maintenance on our Ottawa PoP (point-of-presence) on Thursday, January 15th at 11:00 p.m. EST. This maintenance may take up to two hours to complete.

The following features may experience brief, intermittent interruptions during this window:

Polycom Features - Do Not Disturb, Directories, Message Waiting Indicators
Versature iOS and Android Mobile Applications
Bria Desktop and Mobile Applications
Panasonic Phones

If you experience any issues, it is recommended to reboot your device and/or perform a logout/login cycle of your Versature account.

SONAR, Insights, Huddle, and all inbound and outbound calls on Polycom devices and SONAR Phone will operate as normal.
Jan 11, 14:25 EST
Jan 14, 2021
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Completed - The scheduled maintenance has been completed.
Jan 7, 23:38 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 23:00 EST
Scheduled - Versature Technicians will be performing system maintenance on our Calgary Point-of-Presence (PoP) on Thursday, January 7th at 11:00 p.m. EST. This maintenance may take up to two hours to complete.

There is no expected impact to any Versature services. Inbound and outbound calls, SONAR, and Insights will all operate as normal during the maintenance window.
Jan 4, 09:20 EST
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.