Versature TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Dashboard Operational

Two-way Fax Operational

Fax to Email Operational

Salesforce.com Integration Operational

API Functionality Operational

Conference Pod Operational

Versature Mobile App Operational

Insights Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2019

Fax Delivery Issues - 18 September 2019

Resolved - Versature Technicians have completed testing and confirm that the issue affecting fax delivery should be resolved. If you continue to experience issues, please contact our Support Team at 611.
Sep 19, 09:01 EDT

Identified - We have identified the issue affecting fax delivery for a subset of customers and are actively working with our upstream vendor to resolve the situation.

Updates to come as they are available.
Sep 18, 16:30 EDT

Investigating - Versature Technicians are investigating reports of fax delivery issues for a subset of customers. We are in contact with our upstream vendor and will provide an update when the issue has been identified.

If you are experiencing any issues with your fax service, please contact our Support team at 611.
Sep 18, 14:47 EDT

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

Urgent Voicemail-to-Email Maintenance - 09/12: 2100 to 2200 EDT

Completed - The scheduled maintenance has been completed.
Sep 12, 21:45 EDT

Verifying - Verification is currently underway for the maintenance items.
Sep 12, 21:35 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:01 EDT

Scheduled - Versature Technicians will be performing urgent maintenance to our voicemail-to-email functionality this evening between 9:00 p.m. EDT and 10:00 p.m. EDT. This maintenance will address a performance issue caused by recent updates to this feature.

There is no expected impact to voicemails during this maintenance and all other Versature features, including inbound and outbound calls, will operate as normal.
Sep 12, 13:16 EDT

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.