Investigating: Issues Logging Into Sonar

Incident Report for net2phone Canada TRUST

Resolved

Sonar is fully accessible as of 4:30 p.m. EST. Versature Technicians will continue to monitor the situation closely to prevent any further outages.

Posted Apr 19, 2017 - 16:35 EDT

Monitoring

Users are now able to access Sonar. Versature Technicians are continuing to monitor the situation closely. Please contact our Support Team at 611 if you are continuing to experience issues logging in.

Posted Apr 19, 2017 - 16:02 EDT

Identified

Versature Technicians have identified the issue causing limited user access to Sonar and are working to resolve the issue as soon as possible. Calls are not affected. Updates to follow.

Posted Apr 19, 2017 - 15:52 EDT

Investigating

Versature Technicians are investigating reports of some users' inability to access Sonar. Updates to follow as they become available.

Posted Apr 19, 2017 - 15:42 EDT