Status Page
All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Dashboard ? Operational
Two-way Fax Operational
Fax to Email Operational
Salesforce.com Integration Operational
API Functionality Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 24, 2016

No incidents reported today.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016
Resolved - This incident has been resolved.
Aug 16, 16:19 EDT
Monitoring - Versature technicians are monitoring inbound faxes being delivered at this time, if you are still experiencing difficulties please contact a member of Versature's support team.
Aug 16, 14:16 EDT
Update - The fax vendor is working on restoring service at this time, further updates will be posted as they become available. No other services are affected.
Aug 16, 13:47 EDT
Identified - Technicians have identified a problem with inbound fax services and are working with the vendor to resolve the problem. Two-way fax and all other services are fully functional. Updates to follow as they become available.
Aug 16, 12:51 EDT
Aug 15, 2016
Resolved - The carrier has confirmed that there was a facility issue at one of their data centres causing the issue. More information will be posted if it is made available.
Aug 15, 18:13 EDT
Monitoring - Versature technicians are waiting for confirmation from the carrier but calls appear to be connecting as normal again. Updates to follow as they become available.
Aug 15, 17:41 EDT
Identified - Versature technicians have confirmed that the issue is isolated to a specific carrier and inbound calls. Further updates to be posted as they become available.
Aug 15, 17:29 EDT
Investigating - Versature technicians are investigating a reported outage affecting inbound call service for some customers.Outbound calls are not currently affected. Updates to follow.
Aug 15, 17:23 EDT
Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.

Aug 11, 2016

No incidents reported.

Aug 10, 2016

No incidents reported.