Status Page
All Systems Operational

About This Site

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations Versature is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor Versature service levels that may affect your organization.

Phone System   ? Operational
IP Network   ? Operational
Incoming Calls   Operational
Outgoing Calls   Operational
Sonar   ? Operational
Dashboard   ? Operational
Two-way Fax   Operational
Fax to Email   Operational
Salesforce.com Integration   Operational
API Functionality   Operational
Conference Pod   Operational
Versature Mobile App   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2018

No incidents reported today.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Resolved - We have not received any further reports. This issue is now resolved. We appreciate your patience and apologize for any inconvenience.
Nov 8, 10:52 EST
Monitoring - Our vendor has confirmed that the issue has been addressed and inbound calls should be operating as normal at this time. We will continue to monitor the situation closely. If you are still experiencing issues, please contact our Support Team at 611.
Nov 8, 10:42 EST
Update - Our upstream vendor has confirmed the issue affecting inbound calls to phone numbers in Eastern Canada and is actively working to resolve the situation. We are working with them and will post an update as soon as it becomes available.

Outbound calls and inbound toll-free calls should be operating as normal.
Nov 8, 10:32 EST
Identified - Versature Technicians have identified an issue affecting inbound calls to a subset of Ontario and Eastern Canada local phone numbers being routed through a specific upstream vendor, and are working with that vendor resolve the situation as soon as possible.

Inbound toll-free calls and outbound calls should be operating as normal. If you are experiencing any issues, please contact our Support Team at 611.

More information to come as it is received.
Nov 8, 10:01 EST
Investigating - Versature Technicians are currently investigating reports of inbound call completion errors to a small subset of phone numbers from a specific upstream vendor.

Updates to come as they are available.
Nov 8, 09:50 EST
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.