Versature technicians have confirmed that the issue has been resolved by the carrier and all calls are operational. If you continue to have issues, please contact our Support Team at 611.
Posted Apr 20, 2017 - 10:52 EDT
Monitoring
The intermittent call completion issues that were affecting inbound calls from a specific carrier appear to be resolved. Versature Technicians will continue to monitor the situation closely.
Posted Apr 20, 2017 - 10:24 EDT
Identified
Versature Technicians have identified that some inbound calls from a specific carrier are disconnecting after approximately 30 seconds. The carrier is aware of the issue and is actively working to resolve the issue. More updates to follow.
Posted Apr 20, 2017 - 10:12 EDT
Investigating
Versature Technicians are investigating reports of some inbound calls dropping within 30 seconds of connecting. Updates to come as they become available.