Fax Delivery Issues
Incident Report for Versature TRUST
Resolved
This incident has been resolved.
Posted May 31, 2019 - 17:10 EDT
Monitoring
We have received confirmation from our upstream vendor that the issue affecting fax delivery should now be resolved.

We will continue to monitor the situation closely. Please contact our Support Team at 611 if you continue to experience issues.
Posted May 31, 2019 - 16:08 EDT
Identified
Our upstream carrier has identified the issue currently affecting fax deliverability and is actively working to resolve the situation.

Updates will be provided as they become available.
Posted May 31, 2019 - 14:20 EDT
Investigating
Versature Technicians are investigating reports of fax delivery issues for a subset of customers. We are in contact with our upstream vendor and will provide an update when the issue has been identified.

If you are experiencing any issues with your fax service, please contact our Support team at 611.
Posted May 31, 2019 - 13:20 EDT
This incident affected: Two-way Fax and Fax to Email.