Rogers/Fido Call Errors to some Toll-Free Numbers

Incident Report for net2phone Canada TRUST

Resolved

This incident is now resolved.

Posted May 23, 2019 - 12:14 EDT

Monitoring

Versature Technicians have identified the issue and have taken corrective action. Calls are now completing as normal. We will continue to monitor the situation closely.

If you continue to experience any issues, please contact our Support Team at 611.

Posted May 23, 2019 - 11:29 EDT

Investigating

Versature Technicians are investigating reports of some Rogers/Fido mobile customers being unable to reach a subset of toll-free numbers.

Updates to come as they become available.

Posted May 23, 2019 - 10:11 EDT

This incident affected: Incoming Calls.