Fax Delivery Issues - 18 September 2019
Incident Report for net2phone Canada TRUST
Resolved
Versature Technicians have completed testing and confirm that the issue affecting fax delivery should be resolved. If you continue to experience issues, please contact our Support Team at 611.
Posted Sep 19, 2019 - 09:01 EDT
Identified
We have identified the issue affecting fax delivery for a subset of customers and are actively working with our upstream vendor to resolve the situation.

Updates to come as they are available.
Posted Sep 18, 2019 - 16:30 EDT
Investigating
Versature Technicians are investigating reports of fax delivery issues for a subset of customers. We are in contact with our upstream vendor and will provide an update when the issue has been identified.

If you are experiencing any issues with your fax service, please contact our Support team at 611.
Posted Sep 18, 2019 - 14:47 EDT
This incident affected: Fax to Email.
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