Incoming Call Errors - Subset of Numbers
Incident Report for net2phone Canada TRUST
Resolved
This incident has been resolved.
Posted Jun 11, 2019 - 12:08 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2019 - 10:12 EDT
Identified
We have identified the issue affecting inbound calling to a subset of phone numbers and are actively working with our upstream vendor to resolve the situation.

We will continue to provide updates as they become available.
Posted Jun 11, 2019 - 09:57 EDT
Investigating
Versature Technicians are investigating reports of incoming call errors to a subset of phone numbers. More information to come once the issue has been identified.
Posted Jun 11, 2019 - 09:00 EDT
This incident affected: Incoming Calls.