No further issues have been observed or reported by the carrier. Versature technical staff will continue to monitor. No further Updates are expected.
Posted Nov 23, 2016 - 16:40 EST
Update
Versature technicians have identified another interruption and made a change to work around the problem. Some calls were disconnected when this solution was implemented. All services are operational, please contact Versature Support if you experience difficulties.
Posted Nov 22, 2016 - 13:24 EST
Update
The carrier has confirmed they are experiencing a network issue at one of their POPs. All services continue to be available as Versature technicians work around the issue.
Posted Nov 22, 2016 - 11:45 EST
Update
Versature technicians have noted and addressed a momentary interuption to outbound calling related to this issue. It was addressed immediately and all services are fully operational at this time.
Posted Nov 22, 2016 - 11:22 EST
Monitoring
Versature technicians have made changes to work around the problem. Additional updates will be posted once the carrier confirms the root issue as been addressed.
Posted Nov 22, 2016 - 09:42 EST
Identified
Versature technicians have confirmed that 613 (Ottawa) phone numbers serviced by one up stream telephone carrier are not connecting. They are working with the carrier to address the problem. All other services including outbound calls and inbound tollfree calling for these numbers are functioning as normal.
Posted Nov 22, 2016 - 08:53 EST
Investigating
Versature technicians are investigating problems calling some 613 are code numbers. Updates to follow.