net2phone Canada TRUST Status - Call Quality

Call Quality - Investigating

Incident Report for net2phone Canada TRUST

Resolved

Versature technicians identified a network event at 8:55 Eastern which created high packet loss to Versature's Eastern Canadian facilities. Technicians moved all services to alternative facilities roughly 10 minutes after it occurred. To minimize the chance of a second interruption, eastern facilities will remain in suspended until more information is available. All services are fully operational at this time, please report any quality or service issues to Versature's Support team.

Posted Dec 06, 2016 - 09:31 EST

Investigating

Versature technicians are investigating reports of call quality issues.

Posted Dec 06, 2016 - 09:03 EST