net2phone Canada TRUST Status - Inbound Calls

Inbound Calls - Carrier Issue

Incident Report for net2phone Canada TRUST

Resolved

The carrier has confirmed that there was a facility issue at one of their data centres causing the issue. More information will be posted if it is made available.

Posted Aug 15, 2016 - 18:13 EDT

Monitoring

Versature technicians are waiting for confirmation from the carrier but calls appear to be connecting as normal again. Updates to follow as they become available.

Posted Aug 15, 2016 - 17:41 EDT

Identified

Versature technicians have confirmed that the issue is isolated to a specific carrier and inbound calls. Further updates to be posted as they become available.

Posted Aug 15, 2016 - 17:29 EDT

Investigating

Versature technicians are investigating a reported outage affecting inbound call service for some customers.Outbound calls are not currently affected. Updates to follow.

Posted Aug 15, 2016 - 17:23 EDT