Precautionary Measures - Secondary Infrastructure
Incident Report for net2phone Canada TRUST
Resolved
All systems are operating as normal.

If resulting issues are persisting, it is recommended to reboot your Versature device, or logout/login to resume normal operation. Please contact 611 if you require any additional help.
Posted Dec 13, 2017 - 13:11 EST
Monitoring
We have taken precautionary measures to ensure calls are not affected by switching traffic to our secondary infrastructure. We are monitoring the situation that caused a minor outage this morning and will provide updates if, and when they become available.

If you are experiencing any issues as a result of these precautionary measures, it is recommended that you reboot your device or contact our Technical Support Team at 611. Inbound and outbound calls are operating as normal.
Posted Dec 13, 2017 - 10:29 EST
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